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Customer Service Specialist, Dutch at Takeaway.com | JobVerse
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Customer Service Specialist, Dutch
Takeaway.com
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Customer Service Specialist, Dutch
Wrocław, Lower Silesia, Poland
Full Time
12 hours ago
No Sponsorship
Apply Now
About this role
Role Overview
Communicating via phone and email
Solving issues ranging from missing deliveries to payment errors
Verifying and correctly entering customer data into the system
Managing orders placed on JET to ensure they reach our restaurant partners without complications
Collaborating with your team, staying motivated, and maintaining regular contact with your leader
Requirements
Communicating via phone and email
Solving issues ranging from missing deliveries to payment errors
Verifying and correctly entering customer data into the system
Managing orders placed on JET to ensure they reach our restaurant partners without complications
Collaborating with your team, staying motivated, and maintaining regular contact with your leader
You enjoy customer interactions and have experience in this area
You’re available for full-time work, including weekends (Our Customer Service employees work 8-hour shifts, including four weekend days)
You have patience and empathy, making conversations with difficult customers a breeze
Your English and Dutch skills allow you to communicate effectively with international customers (minimum level B2/C1)
Benefits
A full-time employment contract from day one! (contract for 3 months with possibility of extension)
The possibility to remote or hybrid model work (3 days from office, 2 days from home)
Support for a healthy lifestyle
subsidized sports card and private medical care
Full support in your new role, including internal employee training and access to a learning platform
Takeaway Pay
meal allowance to order food via Pyszne.pl (lunch card)
In-office perks
fresh fruit, billiards, mini-golf, and ping-pong
Apply Now
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