About this role

service strategy to ensure renewal and growth of business and retention of members for assigned accounts
achieves individual growth/retention targets and customer satisfaction levels
creates collaborative partnerships with sales to develop a comprehensive growth strategy for assigned book of business
executes tactical components of the account teams business plan for each customer
demonstrates proactive ability to diagnose and fix root cause drivers of service problems
develops and manages service plans in the most proactive and strategic manner possible
proactively identifies potential service issues and takes steps to resolve those service issues

Must be willing to travel to clients within Florida, as well as reside in Florida.
Must be licensed to sell Life and Health products in Florida. If not currently licensed, this will be required within 60 days of employment effective date.
Minimum 5 years sales and/or account management experience. Proven track record of maintaining customer accounts through exceptional service.
Experience managing large and complex National Accounts.
Strong relationship building skills in the health care industry.
Excellent communication skills, as well as the ability to work with demanding clients. High level of organization and detail.
Demonstrated experience leading client meetings.

Account Manager, Public and Labor

Key skills