Senior Manager, Delivery Lead

Role Overview

• Lead the end-to-end delivery of complex projects
• Work closely with internal and external stakeholders and external delivery partners to deliver high quality cloud & data solutions for our clients
• Proactively identify and manage technical or operational dependencies across multiple workstreams to reduce delivery risk
• Act as the primary point of escalation for delivery teams, rapidly resolving impediments and unblocking problems to maintain pace
• Identify areas for improvement and contribute to the wider growth of Aker’s delivery capability and processes
• Work with other departments (Sales/Finance/HR) to ensure that projects’ budgets are estimated, costed and resourced appropriately
• Collaborate with architecture, infrastructure and security to ensure Aker delivery teams are fully aligned to the client’s outcome
• Provide effective reporting of project delivery, timelines, milestones and budgets to senior business stakeholders
• Work with Account Managers, participate in client commercial reviews and support creation of SoWs for future deliverables
• Take responsibility for the quality of the team’s output and ensure the client satisfaction is of a high standard
• Translate technical progress and risks into clear, non-technical updates for the Director and other senior business stakeholders
• Manage and mentor a multidisciplinary team including engineers and analysts, fostering a high-performance culture and continuous improvement. including performance management, mentoring, engagement and team building
• Provide constructive and real-time feedback through goal setting, regular 1:1s, personal development conversations and annual appraisals
• Encourage team camaraderie and collaboration. Resolve any conflicts within the team promptly and effectively thus ensuring a positive and productive working environment
• Successfully onboard and train new hires, complete probation milestones and processes, create robust inductions and provide career development support and guidance

Requirements

• 7+ years of experience in a delivery management role
• Experience of Public Cloud Services and technologies (AWS, GCP, Azure)
• Previous experience leading cross-functional teams, including the management of managers, strongly preferred
• Have a good understanding of technical solutions and data integration
• Deep expertise in Agile (Scrum, Kanban) and traditional Waterfall frameworks, with the ability to blend them based on the context
• Familiarity with software delivery pipelines, Jira, Azure DevOps, or other digital delivery tools for real-time tracking
• Strong team management ability, with emotional intelligence to manage conflict and motivate diverse teams
• Vendor or offshore management experience a plus
• Advanced stakeholder management, negotiation and conflict resolution skills including being comfortable in dealing with challenging and pressurised situations
• Ability to understand complex organisational structures and multi-supplier landscapes
• A driven leader who can shape a team and bring them on the journey to success for our clients
• ITIL v3 Foundation and /or SAFe Agile preferred
• UK Government project experience preferred

Tech Stack

• AWS
• Azure
• Cloud
• Google Cloud Platform

Benefits

• 25 days holiday plus bank holidays
• company paid medical insurance
• life assurance
• pension scheme
• annual training allowance
• wellbeing allowance
• virtual GP
• Employee Assistance plan and more