Lead Partner Account Manager
Boston, Wisconsin, United States of America
Full Time
1 hour ago
$111,000 - $189,000 USD
No Visa Sponsorship
Key skills
SQLJiraConfluenceProject ManagementCommunicationPresentation SkillsSales
About this role
Role Overview
- Oversee partner project lifecycles from initial concept through production implementation
- Create project plans; maintain communication with internal and external stakeholders; ensure business documentation stays current
- Build, strengthen, and grow partnerships by developing proactive, creative programs and maintaining regular partner contact
- Partner with the executive team to establish quarterly goals and defined commitments aligned to mutual annual targets
- Develop account plans that outline activities, goals, and performance expectations
- Ensure partner needs are met through frequent interactions covering status, strategy, new initiatives, servicing issues, escalations, account performance, and market changes
- Coordinate sales, system, and product training for partners
- Recommend, lead, and implement continuous improvements to drive program growth; apply creative and innovative thinking to improve business outcomes
- Serve as the primary day-to-day point of contact for partner relationships, managing complex and non-routine issues; build trust through a service-oriented approach and strong advocacy
Requirements
- Demonstrated experience and skill in building business relationships
- Demonstrated analytical and advanced problem-solving skills
- Proactive mindset with strong organizational and interpersonal skills
- Experience in project management and ushering projects through from inception to conclusion
- Proven talent to achieve results, identify trends, and meet critical deadlines
- Strong written and verbal communication skills, including presentation skills
- Proficiency in JIRA, Confluence, PowerPoint, Excel, and Outlook required; Microsoft Project (or similar project management tools) and SQL skills are a plus.
Tech Stack
- SQL
Benefits
- comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health
- competitive 401(k) contribution
- pension plan
- annual incentive
- 9 paid holidays
- paid time off program (23 days accrued annually for full-time employees)
- student loan repayment program
- paid-family leave