Manage projects, communicate directly with clients, and ensure high levels of client-satisfaction
Provide clients with daily status updates and resolve inefficiencies to help streamline processes
Recommend and suggest solutions to clients to meet project’s requirements
Complete projects on schedule and within budget
Ensure survey screeners are programmed correctly by testing links and verifying data
Work with and manage internal recruiting teams and vendors
Actively track and report across all sample recruiting methodologies
Act as a liaison between internal and external client field management teams to ensure adherence to project plans
Identify inefficiencies and streamline processes to optimize productivity and effectiveness
Willingness to wear multiple hats and take on responsibilities outside of traditional project management duties as needed
Work with supervisor to verify project revenue and expenses

Minimum 5 – 7 years field operations experience in the Healthcare market research industry is required.
Exceptional organizational and time management skills
Resourceful and able to work independently with minimal direction
Strong oral and written communication skills
Team player with a proven ability to build and maintain strong working relationships
Problem-solving skills to identify and implement creative solutions, overcome obstacles, and mitigate risks
Experience working in a remote environment
High Proficiency with MS Office, Gmail, Zoom, MS Teams etc.
Bachelor’s Degree or Equivalent Experience

Senior Qualitative Project Manager, Healthcare

Key skills