Technical Project Manager II - REMOTE

Net Health is a leading-edge SaaS company in healthcare that delivers solutions to help patients get better, faster. They are seeking a Technical Project Manager II to manage the implementation of product platforms, ensuring projects are completed on time and meet client requirements.

Responsibilities:

• Work with client project manager to understand client's needs and provide technical, operational and product consultancy
• Responsible for guiding workflow design, building and testing the system, and analyzing other technical issues associated with our software Identifying and implementing requested changes
• Provide end-to-end project management and execution throughout processing implementation projects including certification, project launch, pilot testing, etc
• Provide technical, business consulting and product expertise to customers enabling comprehensive solutions to be delivered to the market
• Gather application requirements and technical knowledge to design and build TA integrations from UAT to Go Live
• Handle multiple implementation projects in parallel
• Serve as a consultant and subject matter experts to clients and internal teams to provide technical expertise
• Work together with customers to facilitate smooth implementations
• Assist in providing Tier II support to customers
• Serve as a training point of contact for designated groups of new clients, including complex enterprise clients
• Work with clients to ensure configuration of database is completed prior to end-user training
• Deliver standard implementation activities ensuring quality and reliability of the implementations
• Provide go-live support to clients
• Post go-live, assist clinicians/providers with application and workflow questions, prior to transition to support

Requirements:

• Bachelor of Science in engineering, computer science, technology, business, business administration or 4+ years of relevant experience
• 2+ years' project management experience in healthcare information technology field
• 2+ years' experience interfacing directly with corporate clients to understand their business needs, create solutions, and drive implementation of software products
• Strong track record of launching fully responsive products and digital software applications
• Demonstrated ability and eagerness to learn new technical skills quickly
• Strong understanding of complex technology concepts
• Required Software Experience: Microsoft Office (Word, Excel, Outlook), Smartsheet, Salesforce
• Cooperate with matrixed team members to meet goals or complete tasks
• Must be comfortable working in ambiguous and/or stressful situations
• Must be self-motivated and know when to seek guidance; detail-orientation is a must
• Flexibility, ability to change priorities quickly, and capacity to handle multiple tasks
• Effective collaborator with proven process improvement skills
• Exceptional organization and time management skills
• Excellent communication and interpersonal skills
• Ability to consistently learn new technologies and apply those concepts to customer's needs
• Ability to work as part of a geographically dispersed team
• Ability to work independently and as part of a team
• Keep up to date on technological trends, developments & best practices
• Ability to communicate effectively to both technical & non-technical audiences
• PMP Certification
• 1-3 years' experience building integrations and APIs is preferred but not required
• Knowledge of and experience with Allscripts and/or Cerner is preferred but not required