Work with regional account teams and other GSS organizations to identify customer needs and develop new business opportunities across core services, enhancements and Pro Systems.
Negotiate and manage the renewal and expansion of service contracts at key customers.
Drives regional team to meet objectives while ensuring that sales activity is positively reflected in customer satisfaction.
Explain, promote, and support commercial strategy to senior division management.
Document and follow GSS and KLA Finance processes related to deal creation, approval, quotes, negotiations, deal closure, and operationalization.
Research and develop strategic sales growth plans with senior GSS staff and team.

10 years semiconductor equipment or other industrial or capital equipment experience
Proven results with direct customer sales or other related experience
Strong business acumen and technical selling skills
Strong understanding of financial, legal, and marketing fundamentals
Advanced Excel/PowerPoint capabilities; including presentation skills
Strong financial/mathematical modeling skills with ability to deep dive but still maintain high-level vision/strategy
Excellent interpersonal and communication skills, ability to turn non-specific goals into concrete tasks, and influence peers in other organizations to accomplish objectives
Demonstrated experience managing internal and customer hierarchies
Practical working knowledge of industry recognized sales processes.
BA/BS; MBA or equivalent experience
Domestic/International travel required anywhere from 10 to 25% as required by business needs

Service Sales Manager

Key skills