Sales Operations Manager

Nirvana is seeking a Sales Operations Manager to build and own the intelligence layer of their GTM engine. This role involves partnering with Sales and leadership to translate complex data into actionable insights and build scalable infrastructure for growth.

Responsibilities:

• Own end-to-end sales reporting, pipeline analytics, and revenue forecasting
• Build and maintain models that surface actionable insights for Sales leadership and the executive team
• Drive scenario planning and cohort analysis to identify growth opportunities and risks early
• Partner with Sales and Revenue leadership on strategic decisions: territory design, segmentation, capacity planning, and prioritization
• Translate data into clear GTM recommendations. Bring a point of view, not just a dashboard
• Spot inefficiencies and growth opportunities across the sales funnel and build scalable solutions around them
• Design and maintain the systems, workflows, and tooling that underpin a high-performing sales org
• Drive CRM hygiene, data governance, and reporting accuracy across platforms
• Build for scale, with processes and infrastructure that grow with the business
• Champion AI and automation initiatives within the sales organization
• Identify high leverage opportunities to apply machine learning or tooling to cut manual work and sharpen decision-making
• Work closely with Sales, CS and Product on shared GTM metrics, planning cycles, and strategic initiatives
• Support board and leadership reporting with clean, compelling revenue analytics