Day‑to‑day management of a portfolio of UK and International Marine claims across both London Market and Lloyd’s syndicate platforms, including coverage analysis, investigation, evaluation, reserving and settlement, in line with Global Claims Handling Guidelines, service standards and regulatory requirements.
Ensure the company’s reserving philosophy is applied consistently, with reserves recorded in compliance with internal policies and protocols.
Collaborate closely with Underwriting and Actuarial teams on claims‑related matters, including emerging issues, market trends, interpretation of reinsurance contract wording and adherence to service standards.
Build and maintain effective working relationships with brokers and market peers.
Monitor trends and developments within Marine claims and provide relevant updates to underwriters and actuaries.
Remain up to date with legal and regulatory developments, including relevant case law, new and emerging precedents and legislative changes impacting the portfolio.
Work collaboratively with members of the Global Claims team on shared claims and internal processes to ensure consistency and best practice across the business.

Proven claims handling experience within the reinsurance industry.
Demonstrable knowledge and experience across both UK and International London Market Marine claims.
Strong analytical and problem solving skills, with the ability to assess data and other business information, identify trends and draw well reasoned conclusions.
Ability to work collaboratively within a team environment while independently managing a portfolio of claims.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office applications, particularly Excel, including the use of basic formulas and pivot tables to manipulate and summarise data.
Familiarity with Write Back, ECF2 and DOCOsoft systems.

We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.
We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all.
We aim to create a positive experience for all candidates and offer any adjustments or additional support needed.

Claims Adjuster – London Markets, Marine

Key skills