Key skills
CRMCommunicationCollaborationNegotiationSales
About this role
Role Overview
- Promote Hip and Knee products to Orthopaedic Surgeons
- Optimize customer service and grow existing accounts
- Train and guide surgeons and hospital staff
- Troubleshoot and solve technical issues
- Collaborate with Field Service team for maintenance
- Prepare pre-operative CT scans
Requirements
- Clinical product support to end users
- Communication of essential benefits of products
- Customer service and commitment delivery
- Basic business planning skills
- Sales skills and customer rapport development
- Commercial awareness and stakeholder identification
- Sales results achievement aligned with targets
- Customer support planning and execution
- Segmentation of sales area focus
- Maintenance of customer satisfaction and collaboration
- Development of strategies with customers
- Communication and negotiation skills
- Market observation and area analysis
- Troubleshooting and solution development
- Participation in in-house meetings
- Administration of CRM tools
Benefits
- Work Flexibility: Field-based