Digital Transformation Manager

Role Overview

• Collaborate with divisions to understand their needs and implement digital solutions that align with their overall strategy
• Identify opportunities across the group to simplify, standardise and digitise business processes through data driven insights, system capability assessments and automation feasibility analysis
• Lead end‑to‑end delivery of digital transformation projects, from opportunity identification through implementation and benefits realisation using Agile and hybrid delivery methodologies
• Replace manual, spreadsheet‑driven or email‑based processes with digital platforms, workflows and automated services utilising tools such as low code platforms, RPA (Robotic Process Automation) and integration middleware
• Quantify and track benefits including cost savings, productivity gains, cycle time reduction and risk reduction supported by digital dashboards, KPIs and performance analytics
• Partner with business teams to analyse current‑state (“as‑is”) processes and design future‑state (“to‑be”) digital processes using process mapping tools (e.g., BPMN modelling, process mining, value stream mapping)
• Promote automation, low‑code/no‑code solutions, workflow tools and system integration where appropriate including API orchestration, data automation and RPA enabled task automation
• Drive adoption of common group platforms and reduce duplication of tools and processes across companies by assessing system architecture, integration points and technical scalability
• Act as a trusted partner to divisional leaders and functional teams, translating business problems into practical digital solutions using technical assessments, feasibility studies and solution prototypes
• Communicate progress, risks and outcomes clearly to senior stakeholders using technical documentation, architecture diagrams and delivery dashboards where needed
• Utilise data analytics tools to measure the effectiveness of digital initiatives and provide actionable insights including reporting using BI tools and automated data visualisation
• Lead and manage digital transformation projects from inception to completion, ensuring timely delivery and adherence to budget through structured delivery frameworks and digital PM tools
• Ensure projects follow GD IT standards for architecture, security, data protection and supplier management including compliance with cloud security frameworks, data governance policies and architectural review processes
• Manage delivery partners and vendors as required including technical solution providers, cloud service partners and integration specialists
• Support change management and user adoption to ensure solutions deliver sustained value supported by system usage data and user surveys

Requirements

• 8+ years of experience in digital transformation, IT project management, or a related role
• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field (or equivalent experience)
• Strong understanding of business process reengineering and operational efficiency supported by experience with process modelling, workflow optimisation and automation techniques
• Proven ability to deliver measurable cost savings and productivity improvements through digital solutions, automation, cloud adoption or platform consolidation
• Experience implementing digital workflows, automation, or enterprise platforms (e.g. ERP, CRM, workflow or low‑code platforms) including systems integration, data flows and user interface design
• Strong stakeholder management and communication skills
• Ability to work across technical and non‑technical teams and translate between business needs, technical requirements and solution design.
• Relevant certifications (e.g. Lean Six Sigma, PMP, Agile, Scrum Master) are a plus alongside technical certifications in cloud platforms, automation tools or enterprise systems.

Tech Stack

• Cloud
• ERP
• PMP
• RPA

Benefits

• Competitive salary
• Generous annual leave allowance
• Private Health Insurance
• Pension and Death in Service Benefit
• Employee Assistance Programme
• Permanent Health Insurance
• Life Assurance
• Supportive Family Leave policies
• Generous discounts on Company products
• Bike to Work / Tax Saver initiatives
• Regular wellbeing talks supports and resources