Home
Jobs
Saved
Resumes
Customer Support – Working Student / Mini-Job at prepmymeal | JobVerse
JobVerse
Home
Jobs
Recruiters
Companies
Pricing
Blog
Jobs
/
Customer Support – Working Student / Mini-Job
prepmymeal
Website
LinkedIn
Customer Support – Working Student / Mini-Job
Frankfurt am Main, Hesse, Germany
Part Time
4 hours ago
No Sponsorship
Apply Now
Key skills
Communication
Remote Work
Sales
About this role
Role Overview
You are responsible for supporting and advising our existing customers on weekends
You accept customer complaints and feedback and find satisfactory solutions
You ensure that our customers can always rely on friendly and prompt assistance, helping to keep them happy
You are accountable for customer satisfaction and develop measures for long-term customer retention
You work closely with Sales, Marketing and other departments to ensure comprehensive customer support
Requirements
Ideally, you have experience in customer support
You have excellent verbal and written communication skills in German and ideally also in English
You demonstrate strong empathy toward customers and understand their needs
You enjoy working in a team and coordinate effectively with other departments to achieve common goals
You are able to organize tasks efficiently and keep track of multiple customer inquiries
Benefits
Remote work possible (onboarding on-site)
Free meals
Fit 7/11 membership
Regular team events
Free 6-meal box per month
Modern office in Frankfurt
Young, motivated team with flat hierarchies
Apply Now
Home
Jobs
Saved
Resumes