Growth Engineer – Commercial Operations

Role Overview

• Own the day-to-day execution of marketing campaigns across email, paid, content, and events working closely with our agencies
• Build, manage, and continuously optimise our sales and marketing tech stack, including CRM, automation, analytics, LLMs and AI-driven tools
• Act as the internal interface between the business and our agency partners, gathering briefs, extracting knowledge from subject matter experts, and translating it into campaign-ready material and paid campaigns
• Proactively identify opportunities to automate sales and marketing tasks and implement solutions using AI and no-code/low-code tooling
• Build Ripjar’s knowledge graph and develop new marketing and operational skills
• Track, report, and act on performance data, owning key sales and marketing metrics and making decisions confidently based on what the data shows
• Work closely with the agency to help shape Ripjar's brand voice and content output across website, social, and sales collateral
• Stay ahead of the curve on AI-powered marketing tools and bring new capabilities into the team's workflow

Requirements

• Experience in marketing, growth, or marketing operations role or a technical role with significant marketing exposure
• A genuine interest in or background in software engineering, systems thinking, or technical problem-solving
• Confident working with marketing tools across CRM, automation, analytics, and paid, you don't need to know every tool on day one, but you pick them up fast
• Demonstrable experience working with AI tools and integrating AI into workflows
• Demonstrable familiarity or expertise with HTML/CSS, SQL, APIs
• Strong stakeholder management skills
• able to chase busy people diplomatically, extract what you need, and move campaigns forward without getting stuck
• Confident decision-maker: you default to action, communicate clearly when you're uncertain, and don't wait for perfect information
• Strong written communication, you can write crisp briefs, clear copy, and sharp emails
• Experience of managing and executing Marketo campaigns
• Nice to Have:
• Experience in B2B SaaS, fintech, regtech, or a similarly technical industry
• Experience managing relationships with external agencies
• Exposure to account-based marketing (ABM) strategies
• Experience with coding or scripting (Python, JavaScript), even at a hobbyist level
• Experience in a startup or scale-up environment where you've had to be resourceful and self-directed
• Technical Skills: We don't prescribe a fixed stack, part of this role is helping us build and evolve it. That said, you should be comfortable across tools like:
• CRM & Automation: Salesforce, or similar
• Email & Campaigns: Marketo
• Analytics: Google Analytics, Looker, or similar dashboarding tools
• AI Tools: ChatGPT, Claude, Perplexity or others, we want someone actively experimenting
• No-code / Workflow integrations: Zapier, Make, Notion, Airtable
• Ads: Google Ads, LinkedIn Campaign Manager

Tech Stack

• JavaScript
• Python
• SQL

Benefits

• Competitive base salary DOE
• Remote working with occasional travel.
• 25 days annual leave + your birthday off, rising to 30 days after 5 years of service
• 35 hour working week
• Flexible working hours
• Life assurance
• Private Family Healthcare
• Employee Assistance Programme
• Company contributions to your pension
• Enhanced maternity/paternity pay
• The latest tech including a top of the range MacBook Pro
• Offices equipped with well-stocked pantries with food, snacks and drinks when in the office