Steward a total rewards strategy that supports retail operations across multiple locations, brands, and countries, while respecting local labor laws and customs.
Establish enterprise‑wide rewards principles, frameworks, and governance standards to ensure fairness, compliance, and consistency.
Balance centralized strategy with localized execution, enabling regional HR teams to operate effectively within defined guardrails.
Partner with senior leadership to ensure rewards programs support workforce stability, productivity, and engagement in frontline environments.
Lead the design and governance of retail compensation models, including: Hourly wage structures and step progressions.
Oversee job evaluation and leveling frameworks across corporate, field, and store roles.
Provide strategic guidance for large‑scale workforce changes, including store openings/closures, restructures, and acquisitions.
Design and govern performance-based incentive programs appropriate for retail operations.
Oversee the design and sustainability of regionally compliant benefits programs, including health, retirement, leaves, and insured programs.
Drive a holistic well-being strategy responsive to the physical, mental, and financial needs of a retail workforce.
Ensure compliance with employment, compensation, tax, and benefits legislation across all operating jurisdictions.
Use workforce and rewards analytics to inform wage budgeting and forecasting.

Degree in Human Resources, Business, or related field.
10 to 15 years progressive experience in total rewards leadership, preferably in a public company; retail, hospitality, logistics or other high‑volume sectors.
Demonstrated experience operating across multiple countries and regulatory environments in compensations governance and strategy.
Strong excel and data analytics and presentation skills and enhanced use of AI tools as approved by the company.
Strong expertise in compensation governance, benefits strategy, pay equity, and incentive design.
Professional designations (CPM, CCP, CBP, CEBS, and executive compensation management courses) preferred.

Director, Total Rewards

Key skills