Manage the relationship with IDEXX LPD clients, distributors
Drive sales growth and foster customer loyalty to IDEXX products and services of IDEXX Livestock, Poultry and Dairy (LPD)
Work with distributors in the assigned territories to grow the business through performance management and ongoing guidance, coaching and training
Deliver accurate sales forecasts and achieve sales objectives
Help establish strategic sales direction while providing feedback from the market
Focus on providing LPD test Kits, software and solutions to customer accounts, including laboratories, veterinarians corporate integrators and key commercial farms
Engage customers through all sales & marketing activities in the assigned territory through business discussions and educational interactions
Lead distributors and internal technical supports function to handle customers’ inquiries, objections, trouble-shootings and provide technical support services
Work closely with distributors and internal team to collect and analyze data and information in relation to the market trends, competitive landscape, customer’s needs and business opportunities in the assigned territories
Develop, maintain good relationships with key customers through regular meetings and co-visit plans with distributors

Demonstrated track record of outstanding sales achievement over several years in life science/health science business/products
Ideally within the veterinary industry
Animal health/feed/farm level of sales experience is definite required
Distributor and account management a definite plus
Knowledge of commercial integrated farming methodologies and consulting experience in LPD is a plus
Ability to work collaboratively in matrix environment
Financial acumen, ability to assess and evaluate implications of quarterly/annual commercial goals, pricing, equipment financing and customer commercial needs
Good command of Microsoft Office and demonstrated written and presentation skills
Excellent customer service, business relationship-building skills and negotiation skills
Drive, initiative, and passion for business excellence
Fluent in English.

Strategic Account and Sales Manager

Key skills