Lead Test and Customer Support Engineer, Network & Security – AI Data Center

Role Overview

• Lead the development and execution of comprehensive test plans and strategies for complex network topologies and devices within our AI data center.
• Drive the design of advanced test cases for L2/L3 functionalities, focusing on performance, scalability, and resilience under high-demand AI workloads.
• Oversee and conduct in-depth testing of routing protocols (e.g., BGP, OSPF, ISIS) to validate network convergence, stability, and optimal traffic flow.
• Analyze and interpret complex test data to identify network bottlenecks, performance degradation, and areas for optimization.
• Architect and implement robust security test methodologies to rigorously validate network security controls and configurations.
• Perform advanced vulnerability assessments, penetration testing, and security audits on network infrastructure to proactively identify and mitigate risks.
• Ensure strict adherence to internal security policies and external regulatory compliance standards (e.g., NIST, ISO 27001, GDPR) relevant to data center networking.
• Develop and integrate automated security compliance checks into continuous integration and deployment pipelines.
• Design, develop, and maintain sophisticated test automation frameworks and scripts primarily using Python, significantly enhancing test efficiency, coverage, and repeatability.
• Champion the adoption of automation best practices across the team.
• Develop custom tools and utilities to simulate complex network conditions and analyze performance.
• Provide expert-level troubleshooting and root cause analysis for complex network and security incidents, collaborating effectively with cross-functional engineering and operations teams.
• Actively participate in network architecture reviews, offering critical insights to ensure testability, reliability, and security are built into designs from inception.
• Mentor and guide junior test engineers, fostering their technical growth and promoting a culture of quality and innovation.

Requirements

• Direct, hands-on experience with SONiC OS in a production or large-scale test environment.
• Working experience or strong familiarity with OCP (Open Compute Project) networking principles and hardware designs.
• Experience with software-defined networking (SDN) and network function virtualization (NFV) concepts and testing.
• Proven experience with network security tools and methodologies (e.g., firewalls, IDS/IPS, access control, encryption).
• Familiarity with cloud networking concepts (AWS, Azure, GCP).
• Experience with Linux system administration and container orchestration (Docker, Kubernetes).

Tech Stack

• AWS
• Azure
• Cloud
• Docker
• Firewalls
• Google Cloud Platform
• Kubernetes
• Linux
• Python

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off