Support end-to-end project operations by ensuring accurate setup, maintenance, and governance of project data across systems
Maintain high-quality project and financial data to enable accurate reporting, forecasting, and compliance with organizational policies
Manage timesheet processes and support overall time tracking compliance across delivery teams
Provide operational support to consulting teams by responding to requests, resolving issues, and ensuring timely execution of key processes
Perform regular data reviews and audits to identify discrepancies, ensure data integrity, and uphold governance standards
Execute project lifecycle updates, including project creation, modifications, and closure activities
Support vendor and third-party data management, ensuring accurate system records and alignment with operational requirements
Apply and uphold standardized processes, tools, and data structures to drive consistency and scalability across the organization
Identify process inefficiencies and contribute to continuous improvement initiatives, including automation opportunities
Collaborate cross-functionally with delivery, finance, and operations stakeholders to support smooth execution of consulting engagements

2–4 years of experience in operations, project support, or business process roles, preferably in a consulting or customer success environment
Strong attention to detail with a high standard for data accuracy and quality
Experience working with CRM and PSA tools (e.g., Salesforce, Upland) or similar systems
Ability to manage high-volume transactional work with consistency and discipline
Strong organizational and time management skills with the ability to meet recurring deadlines
Demonstrated ability to communicate effectively across a wide range of stakeholders, with the judgment to tailor messaging, level of detail, and approach based on audience (e.g., delivery teams, leadership, and cross-functional partners)
Demonstrated ability to follow defined processes while identifying opportunities for improvement

Project Support Group Analyst, Technical Advisory

Key skills