Inbound Sales Representative

Role Overview

• Manage inbound customer interactions across multiple channels, focusing on conversions, customer satisfaction, and revenue growth
• Handle inbound sales inquiries from prospective and existing customers
• Identify upsell and cross-sell opportunities
• Recommend products and services aligned with customer needs
• Maximize revenue through effective consultative selling
• Contribute to improving sales scripts and conversion processes
• Use active listening to understand customer goals and preferences
• Ask discovery questions to uncover sales opportunities
• Provide tailored product recommendations
• Build trust and confidence throughout the buying process
• Meet campaign-specific KPIs, sales goals, and quality standards
• Follow SOPs and compliance guidelines
• Maintain professionalism under pressure
• Participate in coaching, training, and feedback sessions
• Participate in team initiatives and sales campaigns
• Share best practices and winning techniques
• Embrace feedback for continuous improvement
• Adapt to changing priorities and new assignments

Requirements

• Sales or customer service experience preferred
• Strong verbal and written English skills
• Ability to upsell, cross-sell, and close inbound opportunities
• Passion for delivering excellent service
• Ability to resolve customer concerns effectively
• Comfortable in fast-paced environments
• Strong collaboration skills
• Basic computer proficiency

Benefits

• 100% Remote Work – Work from anywhere in the Philippines
• Career Growth – Opportunities in Sales and Operations
• Competitive Pay – $4/hr + performance incentives and benefits as an independent contractor
• Supportive Culture – Work with an experienced team
• Meaningful Work – Drive revenue and customer success
• Long-Term Stability – Join a growing company