About this role
Role Overview
- Gather the Details: Talk to people across the company—from the tech team to the legal experts—to figure out exactly what our digital products need to do. You’ll turn these big ideas into clear, step-by-step instructions (user stories, BRD & PRDs) that our designers and developers can follow.
- Fix the Flow: Look at how customers use our digital features (like signing up for a service, moving money, or managing their profile). If something is confusing or slow, you’ll design a better, faster way to get it done.
- Manage the List: Help the Product Owner keep the "to-do list" (product backlog) organized and up-to-date so the team is always working on the most important tasks.
- Dive into the Data: Work with our data team to track how our products are performing. You’ll use these numbers to spot trends and help the team make smart decisions about what to build next.
- Keep Everyone Connected: Act as the "translator" between the business side and the technical side. You'll be right there in the daily meetings and planning sessions, making sure everyone is on the same page.
- Stay Safe & Compliant: Make sure our digital journeys follow all local and international rules (like GDPR and financial regulations). You’ll participate in reviews to ensure everything we launch is safe for our customers and the bank.
Requirements
- Education: A Bachelor’s Degree in Business, Finance, or Technology.
- Experience: Previous experience as a Business Analyst, ideally in digital banking, fintech, or software services.
- Skills: You’re great at breaking down complex problems into simple steps. You know how to write user stories and draw out process maps.
- Mindset: You have a "can-do" attitude and a sharp eye for detail. You enjoy digging into data and finding ways to make things work better.
Benefits
- Competitive salary
- Hybrid work flexibility
- 37-hour work week
- Medical & Life insurance coverage
- Extra paid time off
- Additional school monitoring days
- Employer-sponsored pension plan
- Savings plan for your children
- Daycare allowance to help cover preschool costs
- Exclusive perks with special rates on banking products
- Ongoing learning & career development opportunities
- Team activities & events to foster bonding, well-being, and a strong company culture