Key skills
SFDCSQLTableauAIBIPower BISaaSLeadershipCommunicationPresentation SkillsSales
About this role
Role Overview
- Transform complex datasets into clear, actionable insights that guide executive decision-making across Sales and GTM.
- Develop, maintain, and enhance dashboards and scorecards covering pipeline, bookings, forecasting, sales productivity, and attainment performance.
- Lead strategic analysis of customer journey and behavior—identifying success drivers, risk signals, and expansion opportunities across segments, industries, and maturity levels.
- Run the Sales Feedback loop, converting performance patterns into recommendations that refine GTM and support motions.
- Manage multiple concurrent projects to completion with minimal supervision, partnering with Sales leadership to resolve process bottlenecks.
- Develop forward-looking insight frameworks that measure how ICX creates business value across customer maturity levels, industries, and customer segments.
- Drive automation and efficiency through system enhancements, reusable tools, and best-practice sharing.
- Partner with Data Engineers to build dashboards and scorecards that scale insight delivery across our global sales and support teams.
- Create scalable reporting frameworks that let teams easily access dashboards and insights.
- Drive data accuracy and clarity while building confidence in every insight by aligning how metrics are defined, tracked, and visualised across the business.
- Craft executive narratives and presentations that link insights to the ICX vision and support WBRs, MBRs, and QBRs with synthesized findings.
- Partner with GTM, Finance, and Strategy teams to surface next-best actions through data storytelling and visualization.
Requirements
- 8-10+ years of experience in Sales Operations, Revenue Operations, data analysis, or strategy roles—preferably in enterprise SaaS, consulting, or product organizations.
- Bachelor's degree required; MBA or equivalent experience preferred.
- Ai first mindset
- Proven track record of managing complex, cross-functional projects and synthesizing data into insights that influence senior executives.
- Strong understanding of sales operations processes, sales cycles, and reporting frameworks.
- Advanced Excel skills (multi-variable models, advanced formulas, pivots, logic matching) and strong PowerPoint skills, including Excel integration and automated charting.
- Hands-on experience with SFDC, Dynamics, Anaplan, Power BI, Tableau, and SQL.
- Exceptional storytelling, communication, and executive-presentation skills.
- Highly organized and meticulous, with the ability to manage competing priorities independently and deliver under pressure.
- Curiosity, creativity, and a bias for action in connecting data to business impact.
Tech Stack
- SFDC
- SQL
- Tableau
Benefits
- Comprehensive benefits programs