Assist in planning system changes and implementing new applications
Analyze DOC policies and procedures to identify system-related needs
Elicit, document, and manage both technical and business requirements
Evaluate the impact of system changes on agency policies
Manage stakeholder expectations and ensure alignment throughout project lifecycles
Serve as a liaison between DOC users, IT teams, and external vendors
Develop and execute testing strategies aligned with project scope and timelines
Perform regression testing and validate system enhancements
Identify defects, assess impact, and recommend corrective actions
Document and report testing outcomes to stakeholders
Support execution of system enhancements and releases
Coordinate communication of releases, including contingency planning
Facilitate release meetings with key stakeholders
Partner with internal teams and external resources to deliver project objectives
Collaborate with leadership to resolve cross-functional challenges
Maintain professional relationships with stakeholders and team members
Develop and deliver end-user training programs
Assess training needs based on system functionality and user knowledge
Create and evaluate training materials to ensure user adoption and independence

Minimum 5 years of experience in negotiation, facilitation, and consensus building
Minimum 5 years of experience in requirements elicitation and documentation
Minimum 5 years of professional oral and written communication skills
Minimum 5 years of project management experience
Must be legally authorized to work in the United States without employer sponsorship, now or in the future
Must be able to interview in person and work on-site as required
Must be able to pick up equipment on-site and attend occasional on-site training
Local candidates strongly preferred
5+ years of experience with SDLC methodologies including Waterfall, Agile, and Iterative
Experience with technologies such as .NET, C#, Microsoft SQL Server, ETL, BizTalk
Experience with MicroStrategy, relational databases, hardware, and telecommunications
Familiarity with messaging systems, network protocols, and CRM platforms (e.g., Dynamics)
Experience with web application and GUI development, reporting, and data warehousing
Experience with data analysis, profiling, mapping, and validation
Bachelor’s degree in Information Technology or a related field, or equivalent experience.

This is a 1099 Contract role offering $37 – $57 per hour.
Hybrid work arrangement with required on-site presence for equipment pickup, training, and occasional in-office work.
Assignment Duration: Approximately 12 months.

IT Business Analyst 4

Key skills