Ensure the successful delivery of high-quality tutoring programs by supporting AmeriCorps members, engaging partner sites, and driving program outcomes.
Foster strong relationships with schools, members, and internal teams to maintain program integrity, ensure compliance with AmeriCorps regulations, and achieve positive student results.
Provide coverage across regions as needed, supporting member cohorts, sites, and operations during transitions, vacancies, or periods of increased demand.
Contribute to cross‑functional projects and special initiatives that support program quality and growth.
Monitor member performance, service hours, and professional growth; address concerns promptly and professionally.
Facilitate and deliver member training sessions and onboarding activities.
Conduct regular site visits and check-ins to ensure smooth program implementation, address challenges, and foster engagement.
Track compliance requirements, including member hours, paperwork, and evaluations; approve timesheets and provide corrective guidance as needed.
Represent Ampact at community events, job fairs, and site visits to promote awareness and engagement with AmeriCorps programs.

High school diploma/GED
3+ years of program management or implementation experience, ideally in a non-profit setting.
Strong collaboration and partnership-building skills.
Excellent interpersonal and problem-solving abilities; able to mediate conflict and exercise sound judgment.
Skilled at managing multiple priorities in a fast-paced environment.
Organized, goal-oriented, and deadline-driven.
Professional communicator with strong listening, public speaking (preferred), and writing skills.
Results-driven, adaptable, and solution-focused.
High emotional intelligence and self-awareness.

Program Manager

Key skills