Own end‑to‑end delivery of global operational initiatives from planning through rollout
Build and maintain project plans, timelines, milestones and dependencies
Own deployment planning and execution, coordinate cross-functional teams and capture requirements
Drive execution across multiple workstreams (operations, finance, tech, vendors)
Proactively manage RAID logs (Risks, Assumptions, Issues, Dependencies)
Ensure delivery remains on track across multiple countries and time zones
Proactively surface delivery risks, trade‑offs and mitigation options
Provide structured status reporting to senior leadership
Can potentially be assigned to take full ownership of specific topics or workstreams, leading them independently and acting as a single point of accountability for successful delivery
Ensure operational readiness, adoption planning and rollout governance are in place
Act as the central execution lead between Operations, Finance, Tech teams and external partners
Run delivery meetings, working sessions and status updates
Track actions and follow‑ups to ensure accountability and closure
Ensure initiatives meet defined scope, quality and readiness criteria prior to rollout
Coordinate testing, rollout sequencing and issue resolution
Escalate delivery risks early with fact‑based options and recommendations
Drive consistency across countries to reduce defects, rework and fragmented solutions

At least 10 years’ experience owning end‑to‑end delivery of complex operational initiatives, including multi‑stakeholder coordination, dependencies and global roll‑outs
Strong background in project management within operations, finance, or systems‑heavy environments
Experience working with tool ecosystems and integrations rather than single standalone tools
Comfortable operating in transformation environments with incomplete documentation and evolving scope
Act as a trusted delivery partner, not just a task coordinator
Marketing, advertising background preferred but not mandatory

Global Operations Project Manager

Key skills