About this role

Develop a comprehensive program plan that defines the program's objectives, scope, deliverables, timelines, and resource requirements
Identify and engage stakeholders, including executives, Business sponsors, and team members
Maintain regular communication to manage expectations, gather feedback, and ensure buy-in for program initiative
Establish program governance structures, including steering committees or advisory boards, to provide oversight and guidance
Coordinate and allocate resources across multiple squads within the program
Identify and assess program risks
Monitor the progress of squad delivery within the program, tracking key performance indicators (KPIs) and milestones
Oversee the management of changes in program scope, schedule, and budget
Facilitate the closure of the program upon successful completion
Training and guidance (Establish guidelines) to the team members across squads to establish consistency

Financial management: Budgeting, Forecasting, Accruals and Invoice Management, Variance Analysis
Good understanding of Agile methodologies including SAFe Scrum and Kanban
Experience working with MS Office
Working knowledge of Jira/Jira align and Confluence
Experience with Planview, Delivery Central and Lucid is an asset

Delivery Program Manager, Store Technology

Key skills