Own the Root Cause: Lead the "detective work" required to diagnose performance shifts.
Drive Decisive Strategy: Design and execute sophisticated A/B and multivariate tests tied directly to recovery.
Influence the Product Roadmap: Identify technical gaps or logic errors impacting performance.
Empower Client Success: Arm Client Managers with sharp, defensible recommendations.
Foster Cross-Functional Accountability: Act as the "source of truth" for the organization.
Scale Through Frameworks: Build repeatable diagnostic frameworks and Looker dashboards.
Navigate Without Authority: Influence outcomes across teams where you may not have formal authority.
Requirements
8+ years of experience in Collections Analytics or Debt Recovery
Expert-level SQL skills
Leveraging GenAI tools (like ChatGPT Code Interpreter or Claude)
Firm grasp of experimental design and statistical significance
Proficient in visualization tools (preferably Looker)
Bachelor's degree in a quantitative field (Math, Finance, Economics, or Data Science) or equivalent practical experience in a high-stakes analytical role.