Key skills
SQLGenAIClaudeAnalyticsLooker
About this role
Role Overview
- Own the Root Cause: Lead the "detective work" required to diagnose performance shifts.
- Drive Decisive Strategy: Design and execute sophisticated A/B and multivariate tests tied directly to recovery.
- Influence the Product Roadmap: Identify technical gaps or logic errors impacting performance.
- Empower Client Success: Arm Client Managers with sharp, defensible recommendations.
- Foster Cross-Functional Accountability: Act as the "source of truth" for the organization.
- Scale Through Frameworks: Build repeatable diagnostic frameworks and Looker dashboards.
- Navigate Without Authority: Influence outcomes across teams where you may not have formal authority.
Requirements
- 8+ years of experience in Collections Analytics or Debt Recovery
- Expert-level SQL skills
- Leveraging GenAI tools (like ChatGPT Code Interpreter or Claude)
- Firm grasp of experimental design and statistical significance
- Proficient in visualization tools (preferably Looker)
- Bachelor's degree in a quantitative field (Math, Finance, Economics, or Data Science) or equivalent practical experience in a high-stakes analytical role.
Tech Stack
- SQL