Inside Sales Consultant

Role Overview

• Manage a portfolio of clients to ensure their satisfaction, identify opportunities for improvement, and provide effective support, addressing commercial needs through consultative selling
• Introduce yourself to new clients after they have been onboarded via the support channels (written and telephone)
• Proactively contact clients to assess performance and identify opportunities, conducting negotiations and renegotiations
• Work proactively to anticipate potential churn and take actions to reverse it
• Actively contribute to projects and continuous improvement initiatives with the goal of helping to build the team
• Ensure compliance with commercial agreements established with clients.

Requirements

• Minimum of 1 year of experience in the Commercial/Sales area
• Higher education (in progress or completed)
• Experience with proactive client outreach and B2B relationships
• Clear and effective communication
• Proficiency in managing multiple channels
• Ability to build and strengthen relationships with clients and the team
• Ability to identify, analyze, and resolve problems assertively
• Resilience and flexibility to adapt to change with an entrepreneurial mindset.

Benefits

• Health and Dental plans
• Virtual Hospital “Verde”: access to a multidisciplinary medical team, therapists, and a health team available 24/7 for fast and convenient care
• Meal and/or Food Voucher
• Sodexo
• Gympass
• Childcare allowance
• for children up to 5 years and 11 months
• Life Insurance
• Transportation Voucher (for on-site positions only)
• SESC partnership
• Fixed salary + PLR (profit-sharing) when eligibility criteria are met
• Education Benefit
• internal platform with access to books, podcasts, training courses, and video lessons for self-development (Studa and StoneCo Library)