Emerging Technology Risk Manager – Consumer & Business

Role Overview

• Own and oversee emerging technology risk management practices for CBB-owned AI use cases including generative, agentic, autonomous, embedded, and third-party AI.
• Ensure AI use cases are appropriately identified, risk-tiered, approved, registered, and monitored throughout their lifecycle.
• Drive execution of AI policy and procedural requirements, ensuring required artifacts are produced and maintained (e.g., registry records, monitoring plans, testing evidence).
• Lead identification, documentation, and remediation of emerging-technology-related risks, control gaps, issues, and action plans within CBB.
• Apply deep knowledge of CBB’s AI enablement strategy to align AI risk governance with CBB business priorities, strategic initiatives, and growth objectives.
• Oversee AI testing, monitoring, and metrics execution aligned to AI risk tier and business use. Ensure appropriate Human-in-the-Loop or compensating controls are implemented where required.
• Monitor AI performance, anomalies, data risks, and control effectiveness; escalate emerging risks in accordance with established escalation pathways.
• Provide subject matter expertise and support for AI-related issues, risk acceptances, and remediation efforts, including coordination with CBB, Technology and 2LOD partners.

Requirements

• Bachelor’s degree, or equivalent work experience.
• Typically 10+ years of applicable experience in risk management, compliance, audit, technology risk, or operational risk.
• Demonstrated experience operating in a First Line of Defense risk role with accountability for execution and outcomes.
• Strong understanding of enterprise risk management concepts and the Three Lines of Defense model.
• Experience overseeing or supporting AI, emerging technology, or advanced analytics risk within financial services.
• Working knowledge of emerging technology governance concepts, including risk tiering and materiality.
• Human-in-the-Loop controls.
• Monitoring, testing, and metrics.
• Transparency and explainability.
• Experience partnering closely with 2LOD risk functions while retaining 1FLOD ownership.
• Strong issue management, remediation, and escalation experience.
• Proven ability to lead complex, ambiguous risk topics and influence senior stakeholders.
• Experience with risk tooling and workflows (e.g., ServiceNow or similar platforms).
• Applicable professional certifications a plus (e.g., CRCM, CRISC, CISA, PMP).
• Strong analytical, problem-solving, and judgment skills in complex risk scenarios.
• Clear, executive-ready written and verbal communication.
• Ability to translate technical emerging technology concepts into actionable business risk decisions.
• Proven leadership of teams, processes, and cross-functional initiatives.
• Strong collaboration skills.
• Highly self-directed with the ability to build subject-matter expertise rapidly in emerging risk areas.

Tech Stack

• PMP
• ServiceNow

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law