Manage and handle a wide variety of internal and external correspondence and enquiries across mail, email, and telephone.
Efficiently manage and screen incoming and outgoing telephone calls, ensuring messages are taken accurately and all communication is handled in a professional and diplomatic manner.
Maintain a highly proficient, tidy, and organised filing system.
Handle general document management tasks including photocopying, scanning, and faxing.
Manage and maintain busy schedules, ensuring optimal use of time and skillfully balancing constantly changing diary commitments.
Arrange and book all necessary travel logistics.
Coordinate meeting rooms, set up conference calls, facilitate Google hangouts, and organise refreshments and presentation materials as required.
Process and submit expenses in a timely manner.
Arrange purchase orders and meticulously track invoices and payments.
Maintain the departmental holiday chart.
Undertake a range of administrative and supportive tasks specific to the department.
Build and maintain reliable and trusting working relationships within the team, across internal departments, and with external clients.
Take appropriate action on day-to-day issues, demonstrating strong problem-solving abilities.
Maintain absolute confidentiality regarding all sensitive matters and discussions.

Senior-level Personal Assistant (PA) experience.
Proficiency in managing complex diaries.
Excellent knowledge of Google Workspace with efficient typing skills.
Demonstrably strong communication skills, with the confidence and tact to liaise with a wide cross-section of senior level and external contacts, building good interpersonal relationships across the Client group
Ability to successfully manage expectations in a fast paced environment
Ability to maintain a clear perspective of the departmental priorities, to focus on relevant tasks and timeframes
The ability to adapt and be flexible in accommodating short-term changing needs
The ability to work independently using own initiative as well as forming part of a close-knit, established team
Effective and proven organisational skills
Assertive and confident with the ability to remain calm under pressure
A track record of consistent performance and an excellent eye for detail.

Flexible working with a range of options to suit everyone
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn
with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

Personal Assistant

Key skills