Business Analyst II – IT

Role Overview

• Maintain holistic understanding of IT Delivery roadmap and track any changes to the roadmap are aligned in the backlog tooling enabling teams to leverage automated roadmaps and status report, metrics functionality
• Ensures that Product or adoption KPIs identified can feasibly be measured and tracked within development and delivery activities, ensuring key data points are identified and included from the outset within the scope of the agile teamwork
• Maintains holistic understanding of relevant client personas and uses these personas to refine work items to develop shared understanding across the Agile Team of the client needs
• Ensure integrity of work items as they are broken down and refined throughout hierarchy of work items in the product backlog
• Identify where intent may be lost or overlooked during the work breakdown and refinement processes
• Ensure that key information needed to support PO prioritization is current, accurate and available in a usable format to drive high quality decisions
• Ensure functional and non-functional requirements, with appropriate documentation are represented effectively in the product backlog
• Ensure that product backlog work items e.g. user stories are meeting the definition of ready/done in line with enterprise targets on backlog readiness
• Identify data sources and gather and analyze data relevant to processes impacted by the solutions being created
• Determine and use the most appropriate means of representing business requirements in the context of a specific change initiative, ensuring traceability back to the source
• Models behaviors and practices to leverage and fully optimize methodology adoption outlined in product area
• Evaluates, adds, and continuously improves tools to the BA Discipline Toolbox
• Teaching and Mentoring peers around business analysis best practices and technical and market advancements
• Industry Analysis of trends, technology and market advancements and demonstrated application into our context
• Ensuring documentation and change controls are in place for the production deployment activities and transition to production support technical teams with the Agile Team
• Elicit requirements using appropriate techniques
• Collaborates with Product Owners to manage and groom the backlog for the team
• Collaborates with business partners and the agile team to define, coordinate and at times execute Acceptance Testing
• Leads Story Decomposition to enable planning at the appropriate level of granularity that supports the just-in-time nature of agile approaches
• Has a detailed knowledge of business processes for assigned business portfolios and has suggestions or ideas on how to improve
• Gather requirements for persona of specific user experiences

Requirements

• Bachelor’s Degree preferred, or equivalent experience
• Has 4+ years’ experience working as part of an agile team
• Passionate about the business direction, priorities, results, and customer experience
• Clearly demonstrates analytical and critical thinking abilities
• Takes a logical, analytical approach to problem solving and pays close attention to detail
• Experience with Agile Development Methodologies
• Self-motivated and results oriented
• Strong written communication skills to document and communicate requirements
• Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization
• Able to solve complex business problems and drive customer experience and operational efficiency objectives
• Demonstrates a strong interest in learning and integrating AI tools to innovate and improve day to day efficiency
• Takes an innovative approach to problem solving
• IIBA certifications are a plus

Benefits

• healthcare benefits (health, vision, dental)
• insurance benefits (short & long-term disability)
• performance-based incentive plans
• paid time off
• 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not