Support management and senior staff in the research, analysis and development of Business Intelligence (BI) solutions
Identify areas for data quality improvement and provide support in the resolution of data quality problems
Provide training and support to end users regarding BI solutions and the IBI data warehouse
Assist management and senior staff with the development of proposals and business cases
Develop end user documentation and communication plans
Analyze and assess the impact of changes to Actuarial, Underwriting, Sales, Processing and Claims procedures/systems including rate revision changes on data and reporting requirements
Assist in the development of data management quality assurance standards and processes
Participate in root cause analysis and problem-solving activities as needed
Maintain Competency Center documents including procedures and communications
Requirements
College level coursework in Business Administration, Information Systems, Statistics, Insurance or related field
Programming experience using SAS, Easytrieve, SQL, HTML and Javascript
Creating web pages
Auditing, balancing and reconciling data
Analyzing procedures to identify and correct errors
Preparing reports, correspondence and project plans
Acceptance testing including assisting in the development of test scenarios and test data
PC software applications (e.g. MS Office, Excel, Access, SAS or other statistical software)
Control languages (e.g., JCL)
Technology project lifecycle and various analytic and project management tools
Data management quality assurance standards and processes