Key skills
Project ManagementCommunicationAccount ManagementSales
About this role
Role Overview
- Serve as a primary contact for assigned advertisers, agencies, and brand partners
- Manage campaigns from post-sale handoff through launch, optimization, completion, and recap
- Coordinate with internal teams to ensure assets, approvals, tracking, and deliverables are completed on time
- Track pacing, fulfillment, and performance across both brand and performance programs
- Communicate campaign updates, timelines, results, and recommendations clearly to clients
- Monitor KPIs such as impressions, clicks, CTR, leads, conversions, engagement, ROAS and other agreed-upon campaign goals
- Help identify risks, escalate and, troubleshoot issues, and support timely resolution
- Prepare reports, recaps, and client-facing performance summaries
- Support sales in renewals and account growth
- Maintain accurate campaign records and internal documentation
Requirements
- 1-3+ years of experience in account management, client services, campaign management, media, advertising, or digital marketing
- Experience managing advertiser or agency relationships in a publisher, media, agency, or ad tech environment
- Familiarity with both performance-focused and brand awareness campaigns
- Strong organizational, project management, and communication skills
- Ability to interpret campaign performance and turn results into clear client-facing insights
- Collaborative, detail-oriented, and solution-focused approach
- Experience with sponsored content, display, lead generation, video, newsletter, or custom advertising programs
- Familiarity with campaign reporting tools, CRMs, and project management systems
- Experience supporting client renewals and identifying growth opportunities within accounts