Brand Operations Specialist

Role Overview

• Serve as a central coordinator for Brand team operations, ensuring alignment across priorities, timelines, and deliverables
• Manage and coordinate complex calendars across multiple time zones
• Support prioritization and workflow tracking to keep initiatives moving forward
• Maintain organization of key documents, timelines, and team resources
• Plan, organize, and execute complex meetings (including QBRs, leadership reviews, and team sessions)
• Coordinate logistics including scheduling, agendas, materials, venues, and technology
• Provide day-of-meeting support and ensure seamless execution
• Facilitate coordination of forward-looking plans, including QBR follow-ups and cross-team action tracking
• Help drive team engagement by supporting offsites, team events, and recognition moments
• Facilitate and coordinate the development of a forward-looking plan to adopt and optimize AI across the Brand organization
• Partner with cross-functional stakeholders to identify opportunities for AI-driven efficiencies and enhanced workflows
• Track progress of AI-related initiatives and ensure alignment with broader brand priorities
• Support change management efforts by helping document processes, share best practices, and drive adoption
• Oversee procurement and scope of work (SOW) support across vendors
• Manage global travel arrangements and prepare detailed itineraries
• Handle expense reporting and monthly reconciliation of credit card statements
• Support budget tracking, timelines, and documentation
• Assist with onboarding coordination and team-wide processes
• Partner with internal stakeholders including Legal, HR, Finance, and leadership teams to support team and organizational goals
• Build strong relationships across all levels of the organization
• Identify opportunities for improved coordination and operational efficiency

Requirements

• Exceptional organizational and time management skills with strong attention to detail
• Ability to prioritize and manage multiple assignments with minimal oversight
• Strong judgment and ability to handle sensitive and confidential information with discretion
• Excellent written and verbal communication skills
• High level of professionalism and a customer-service mindset
• Ability to remain calm, adaptable, and solutions-oriented in a fast-paced, ambiguous environment
• Strong interpersonal skills with the ability to build trust and collaborate effectively
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat
• Comfort with emerging technologies and interest in leveraging AI to improve workflows and team effectiveness
• Ability to work both independently and as part of a team

Benefits

• Medical, Dental, and Vision Insurance.
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments