Partner with Business Development and Marketplace leadership, as well as cross-functional teams, to support initiatives that accelerate Roo’s growth
Build, maintain, and optimize tools, dashboards, and reporting to track performance across markets and sales activities
Analyze field performance and deliver actionable insights to improve productivity and outcomes
Support the development and execution of sales and account management playbooks
Identify and implement systems and processes that improve efficiency, scalability, and revenue attainment
Support and continuously improve Roo’s operating cadence (weekly, monthly, and quarterly business reviews)
Drive execution of GTM programs and operational rollouts in new markets and geographies
Monitor performance against targets and proactively surface insights, risks, and opportunities
Identify gaps in reporting, tools, or processes and independently drive solutions
Partner with Business Development and Account Management teams to support market strategies, including:
Lead generation and conversion optimization
Supply acquisition and marketplace health
Listing quality and pricing optimization
Collaborate with the Data team to size market opportunities and measure ROI of key initiatives
Conduct ad hoc analyses to inform strategic and operational decisions

5+ years of experience in Sales Operations or a related analytical/operational role
Experience in a startup or early-stage SaaS environment
Proven ability to operate as a strong cross-functional partner and influence without authority
Experience supporting or executing GTM strategies at a regional or market level
Strong experience building and maintaining metrics, dashboards, and reporting frameworks
Familiarity with the full customer lifecycle (pre-sales, sales, and customer success)
Understanding of recurring revenue business models and key value drivers
Comfortable working across sales methodologies, metrics, and day-to-day operational needs
Strong analytical and problem-solving skills with high attention to detail
Clear and effective communication skills (written and verbal)
Self-starter with the ability to prioritize and execute in a fast-paced environment
Proficiency in CRM tools (e.g., HubSpot, Salesforce), Excel, and GSuite.

Accelerated growth & learning potential.
Stipends for home office setup, continuing education, and monthly wellness.
Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
401K
Unlimited Paid Time Off.
Paid Maternity/Paternity and reproductive care leave.
Gifts on your birthday & anniversary.
Opportunity for domestic travel, including for regional team building events.

Sales Operations Manager

Key skills