Provide direct administrative and project management support to the Vice President, Customer Experience & Operations Enablement, and may provide minimal team support.
Broad responsibilities include creating and preparing agendas, presentations, documents, spreadsheets, logs/databases, schedules, tracking action items, managing calendars, making travel arrangements, planning and executing meetings and managing expense reports.
Planning and scheduling meetings, teleconferences, prioritizing functions and appointments, ensuring that meetings, deadlines, presentations and logistics are handled seamlessly.
Maintain calendars in a timely and logical manner; proactively manage coordination of work to avoid conflicts.
Keep leadership apprised on the status of major projects, after meeting action item reports, assignments, and general operations.
Creates basic spreadsheets and org chart updates, PowerPoint presentations for visual representations for distribution.
Support with organizational accountabilities, including headcount reports, org charts, interdepartmental communications, etc.
Act as an important part of the leadership team through project support and initiating communications.
Facilitate planning for and execution of off-site meetings, including communications, space selection, logistics, travel, hospitality and technology.
Leverage technology and best practices to facilitate the effectiveness of the leadership team.
Coordinate business travel in accordance with travel preferences and corporate travel/expense guidelines using Cigna’s booking tool. Requires 100% accuracy of travel itineraries and reservations.
Accurate submission of expense reports for all travel and expenses in a timely manner.
Advanced-level expertise with the full MS Office Suite with demonstrated ability to produce executive level documents in PowerPoint, Excel and Word
Ability to not just handle “today”, but critical intuitive ability to anticipate future needs and act proactively
Must exercise good judgement, problem solving skills and maintain the highest levels of confidentiality and integrity
Must be comfortable operating in a fast-paced environment
Excellent communication (oral and written), organization, and interpersonal skills, and the ability to interact positively with all levels within the organization.
Self-starter with ability to work independently, remain focused and execute work with minimal supervision
Ability to multi-task, meet deadlines and prioritize work accordingly
Ability to navigate within a matrixed organization with a high degree of professionalism.
Benefits
Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.