Healthcare Virtual Assistant – Allied Medical Background

Role Overview

• Greet patients and caregivers professionally via phone, email, and virtual platforms
• Collect accurate patient demographic information, medical history, and contact details
• Prepare and process patient admission and discharge documentation
• Enter patient information into Electronic Health Records (EHR) and practice management systems
• Maintain accurate and complete patient records in compliance with HIPAA regulations
• Verify patient identity and update existing patient profiles as needed
• Schedule patient appointments and manage appointment waitlists and cancellations

Requirements

• Allied Medical Background
• Experience in patient registration, intake, and insurance verification
• Good communication skills
• Ability to handle confidential information
• Working knowledge of EHR and practice management systems

Benefits

• Additional leave
• Company Christmas gift
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Work from home