Key skills
CRMCommunication
About this role
Role Overview
- Email organization and document filing
- Spreadsheet tracking and updates
- CRM updates and contact tagging
- Task entry and management based on assigned priorities
- Responding to client emails using provided templates and guidelines
- Handling scheduling, confirmations, and follow-ups
- Escalating complex or sensitive situations to the appropriate person
- Coordinating guest scheduling and logistics for podcast episodes
- Supporting content repurposing workflows
Requirements
- This is a full time role
- Excellent written English — this role involves client-facing communication
- Exceptional attention to detail
- Reliability and consistency every single day
- Ability to follow instructions precisely