Own and administer AccuLynx CRM as the system of record across Partners
Audit, clean, and enforce data standards across sales, marketing, and collections data
Identify breakdowns and leakage across the revenue cycle (sell, produce, collect)
Build and maintain dashboards and reporting to track pipeline health and performance
Conduct regular field audits to ensure teams are using systems and processes correctly
Partner with Regional Vice Presidents, GMs, and sales leaders to drive adoption and accountability
Own key revenue tools including AccuLynx, Paystand, and others
Support rollout of new sales methodologies and production workflows

Experience owning and administering CRM systems (AccuLynx strongly preferred)
Background in home services or field-based sales environments
Proven experience enforcing data standards and improving data quality
Strong understanding of full revenue cycle (sales through production and collections)
Experience identifying and resolving data leakage or process breakdowns
High emotional intelligence with ability to influence and hold teams accountable
Comfortable operating in the field and driving behavior change
Strong attention to detail and structured problem-solving approach

Director of Revenue Operations

Key skills