Customer Care Specialist
Auburn, Maine, United States of America
Full Time
2 days ago
No Visa Sponsorship
About this role
Role Overview
- Provide smart friendly customer service to customers over the phone
- Assist customers with their banking needs and maintain a knowledge of a variety of bank products and procedures
- Navigate multiple computer systems, multi-task, and document outcomes during and after calls
- Collaborate with other departments across the bank to assist with customers’ needs
Requirements
- N o previous banking experience is required, we will train you!
- Passionate about helping others and providing exceptional customer service
- Tech-savvy with excellent attention to detail
- Enjoy problem-solving and providing timely resolutions
- Looking to work on a highly engaged team
Benefits
- Robust medical, dental, and vision insurance packages
- Generous time off, including paid federal holidays and paid day off for your birthday
- 401(k) retirement savings plan
- Tuition reimbursement, professional development, and career growth opportunities
- Employee assistance program
- Comprehensive wellness program