Business Support Representative
New Jersey, United States of America
Full Time
1 hour ago
No Visa Sponsorship
Key skills
SalesforceCommunication
About this role
Role Overview
- Handles client inquiries by gathering information through inquisitive questioning
- Troubleshoots product and training related questions
- Support and training are provided to clients via phone, email, and live chat
- Embrace active listening skills to understand and advocate for customer’s needs
- Document the issue in Salesforce and offering a resolution
- Stay up to date on Meevo product knowledge and internal business processes
Requirements
- Bachelor’s degree or Associates Degree preferred
- Ability to type greater than 35 wpm
- Reliable Internet Service Provider
- Excellent communication skills
- Tech savvy
- Salesforce exp a plus!
- Must be authorized to work for any employer in the U.S.
Benefits
- Paid Time Off (PTO) and Holidays
- Medical, Dental, and Vision Benefits
- Life Insurance
- Long-Term and Short-Term Disability Insurance
- 401(k) Retirement Plan
- Learning & Development Opportunities