Travel daily to sites across their region to fill in for, support, and assist operations.
Assist with leasing, compliance, maintenance, resident complaints, rent collection, timely recertifications, reporting, as well as handling any necessary property management tasks while on site.
Diligently ensure all Fair Housing and affordable housing regulations are adhered to.
Collect and deposit rent within 24 hours of collection, notifying residents of delinquent rent.
Provide outstanding service to the residents, resolving resident inquiries, work orders, and requests in a timely manner.
Must maintain and build applicant wait list.
Conduct initial lease process with certification and annual re-certification for affordable housing, state agency, and government agency programs.
Pass INSPIRE, State, and Government Agency inspections as well as maintaining company standards.
Ensure that vacant apartments are ready to lease quickly, and market those units diligently until occupied.
Process applications for move-in/transfer and forward to Compliance for approval.
Conduct inspections, including inspecting unit turns, preventative maintenance, work order completion, and quarterly housekeeping inspections.
Inspect and supervise the work of outside vendors.
Walk the property on a daily basis.
Organize community activities on a regular basis according to the requirements of your property's individual property management agreement and lease.
Must be available to be on call for after-hours emergencies and other business needs.
Travel to, and participate in, both regional and home office training and/or conferences as required.
Requirements
High school diploma or equivalent
Minimum 3 years of experience in affordable housing property management
Experience working with the Low Income Housing Tax Credit program
Strong customer service skills
Must have strong knowledge of Real Page Onesite
Must have strong knowledge of fair housing, local and state regulations
Must be proficient in auditing, training, and executing standards and goals
Strong competency in Microsoft office suite and familiar with learning new software