Vice President, Transportation – NEMT

Role Overview

• Drives strategic initiatives and explores best practices and solutions to enhance service delivery across all markets and transportation modes
• Provides leadership, mentorship, and direction to senior leaders and teams, including staffing, performance management, and career development
• Owns the transportation roadmap aligned with organizational vision and strategic priorities
• Supports a culture of efficiency, accountability, and member-centric service delivery
• Collaborates with field leadership and cross-functional teams to execute transportation initiatives
• Engages internal departments to ensure alignment with strategic direction and organizational goals
• Leverages systems and field data to deliver analytics and insights on business performance
• Conducts in-depth data analysis to identify strengths, weaknesses, and opportunities in transportation service delivery
• Provides market intelligence, competitive analysis, and consumer insights to inform strategy
• Develops and communicates KPI strategies to drive field execution and account management success
• Presents data-driven insights and recommendations to all levels of leadership to gain alignment and drive decision-making
• Identifies opportunities through analytics and recommends actionable strategies with measurable outcomes
• Compiles and delivers professional reports supporting both qualitative and quantitative findings
• Recommends and implements process improvement initiatives and consults with executive leadership on transformation efforts
• Leads change management initiatives to improve operational efficiency across the organization
• Prepares and manages budgets, analyzes variances, and implements corrective actions
• Ensures high employee satisfaction and retention through leadership development and engagement strategies
• Directs collaboration with internal and external stakeholders to ensure alignment and customer success
• May lead projects and perform other duties as assigned
• 20–30% travel may be required

Requirements

• Bachelor’s Degree required; Master’s Degree preferred
• Fifteen (15) plus years of experience within transportation and/or medical transportation
• Ten (10) plus years of leadership experience managing teams
• Or equivalent combination of education and/or experience
• Ability to engage and consult across multiple levels of leadership
• Strong ability to articulate business insights using data and context
• Proven expertise in impact analysis and linking data to strategic outcomes
• Strong analytical skills with business and commercial acumen
• Experience with statistical analysis software
• Deep knowledge of transportation provider costs, pricing strategies, and budget management
• Exceptional problem-solving, data analysis, reporting, and time management skills
• Excellent communication and presentation skills
• Ability to build strong internal and external relationships
• Proficiency in computer applications such as Google Suite tools
• Strong project management experience

Benefits

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)