Senior Functional Consultant – HCM, HCM Security, Recruiting

Role Overview

• Confidently and consistently provide excellent customer service
• Engage customers to quickly understand business requirements
• Share their broad experience with industry practices
• Adapt and succeed independently in challenging situations
• Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions
• Support multiple customers concurrently on short duration projects
• Enjoy the reward of helping customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features
• Share expertise with customers on a variety of Ask-an-Expert requests by : Conducting research to ensure understanding of customer questions and related Workday concepts
• Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks
• Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements
• Clearly and effectively communicating responses and value to customers
• Partner with an Engagement Manager to deliver services that include : Feature Adoption Workshops (Facilitate customer Workday feature roadmap discussions)
• Functional Review (Tenant Review with Consulting Services)
• Health Check (Tenant Review with Cross Functional Consulting Services)
• Additional Services that our consultants deliver include : Collaboration Crews (Facilitate group customer sharing discussions)
• Accelerator Webinars (Creating and delivering customer presentations on how to use Workday features to achieve business goals)
• Feature Accelerator (Providing one-on-one consulting guidance to accelerate customer feature adoption)
• Feature Adoption Tenant Reviews (Reviewing customer tenants to identify adoption opportunities).

Requirements

• 5 + years of Human Capital Management software and consulting experience on medium or large enterprise HRIS projects, or applicable practitioner deployment experience
• 5 + years of experience with Workday Human Capital Management product area (HCM & HCM
• Security Required, Recruiting)
• 3+ years of Workday Consulting experience or experience as a Workday SME
• Demonstrates a solid grasp of HR related systems and processes
• Able to gain a detailed understanding of Workday concepts and new feature releases in Core HCM, areas of expertise and cross application features
• Certified or ability to certify in Workday HCM Products and to effectively deploy the solutions
• Experience with influencing, interacting and collaborating with senior leaders, internally and externally
• Capable of leading and influencing design meetings toward an effective and collaborative outcome
• Ability to deliver and get results while managing to a project plan
• Excellent verbal and written communication skills
• Experience with global implementations is preferred
• The ability to work on multiple engagements simultaneously
• Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making
• Bachelor’s degree or related experience required
• Ability to travel up to 10%.

Benefits

• Workday Bonus Plan
• Role-specific commission/bonus
• Annual refresh stock grants
• Flexible work arrangements