Aftermarket Sales Analyst
Oshkosh, Wisconsin, United States of America
Full Time
5 days ago
$64,500 - $103,500 USD
Visa Sponsor
Key skills
CommunicationSales
About this role
Role Overview
- Provide parts support information to customers
- Participate actively in streamlined customer service processes
- Foster effective communication with internal personnel and customers
- Offer parts expertise support to Sales team and Technical Support
- Coordinate sales process for aftermarket components
- Assist in the investigation of customer complaints
- Attend and participate in departmental meetings
- Provide information to dealer organizations for promotional items
- Responsible for documenting customer inquiries
- Partake in training opportunities
- Order processing and quote generation
- Respond to customer inquiries concerning parts
- Collaborate with logistics for timely delivery of parts
- Maintain accurate customer and order information
Requirements
- Bachelor’s degree in a related field
- Two (2) or more years of relevant experience
- Ability to communicate effectively
- High degree of initiative
- Organizational skills
- Experience with JDE E1, Teams, Excel, & Word
- Three (3) or more years’ experience working with automotive or heavy-duty parts
Benefits
- Competitive total rewards package
- People-first culture
- Opportunities to support team member growth and success