Dutch Speaking Customer Service – Fashion & Luxury Brand

Role Overview

• Provide exceptional customer service to Dutch-speaking clients.
• Handle inquiries related to fashion and luxury products, orders, and returns.
• Maintain a professional and friendly demeanor while representing the luxury brand.
• Accurately document customer interactions to support continuous improvement.
• Collaborate with team members to enhance customer satisfaction and loyalty.
• Participate in training to stay updated on product knowledge and brand standards.

Requirements

• A native-level of fluency in Dutch and a B2-level of fluency in English (both written and spoken) is required. Please clearly state your nationality and native language in your application.
• A strong commitment to delivering high-quality customer service.
• Previous experience in customer service, especially in fashion or luxury sectors, is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Positive attitude with a proactive approach to customer satisfaction.
• Willingness to learn and grow within a dynamic and supportive work environment in Greece.

Benefits

• Monthly Performance Bonus
• Fully Paid Relocation Package (flight, transfer, and four weeks' paid hotel stay upon arrival)
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Free Greek lessons
• And More!