Talent Acquisition Specialist

Role Overview

• Own the recruitment process from intake to offer for Customer Care Representative roles across Canada
• Partner with hiring managers to understand role requirements, hiring priorities, and timelines
• Create and post compelling job advertisements aligned to our employer brand
• Screen, interview, and assess candidates using structured, competency-based approaches
• Manage interview coordination, feedback loops, and offer processes
• Proactively source candidates for clinical and non-clinical roles, including Audiologists and Hearing Instrument Practitioners
• Build and maintain internal talent pipelines using strategic sourcing techniques
• Use LinkedIn, ATS, referrals, market mapping, and direct outreach to engage passive candidates
• Craft thoughtful, personalized outreach messages and conduct cold calls where appropriate
• Track pipeline activity and candidate engagement to support workforce planning
• Deliver a high-quality, human candidate experience through clear communication and consistent follow-ups
• Build strong relationships with hiring managers and clinic leaders across regions
• Provide market insights, pipeline updates, and hiring recommendations
• Act as a trusted recruitment partner who balances speed, quality, and candidate care
• Maintain accurate and up-to-date records in the Applicant Tracking System (ATS)
• Track recruitment activity, pipelines, and outcomes to support reporting and forecasting
• Contribute ideas to improve sourcing strategies, tools, templates, and candidate messaging
• Collaborate with the broader HR and Talent team on recruitment initiatives and projects

Requirements

• Experience recruiting end-to-end in a fast-paced or high-volume environment
• Comfort with proactive sourcing, cold outreach, and engaging passive talent
• Strong relationship-building skills with candidates and internal stakeholders
• Ability to craft clear, compelling, and human recruitment messages
• Experience using ATS platforms and sourcing tools (e.g., LinkedIn Recruiter, job boards)
• Organized, detail-oriented, and able to manage multiple roles simultaneously
• Interest in healthcare recruitment or regulated professions (experience is an asset, not required)

Benefits

• Flexible, remote-friendly working environment