Senior Key Account Manager

Role Overview

• Represent TSI and its portfolio of products to assigned small and medium multi-location, high-value retail customers.
• Be responsible for the sales, profit, expenses, marketing, and merchandising functions for the assigned customers.
• Build productive relationships with each company’s key decision makers.
• Lead the customer account planning cycle and develop strategic short
• and long-run plans that will achieve predetermined sales goals.
• Coordinate with the customers and the TSI field sales associates to implement training programs for the customers’ relevant employees.
• Acts as a coach and mentor to the field sales consultants to ensure high-quality representation of the TSI brand.
• Ensure that all the customers’ needs and expectations are met and that TSI’s customer-specific programs, guidelines, and policies are communicated and followed.
• Regularly evaluate customers’ sales performance and develop strategies to sustain successes and improve deficiencies.
• Keeps management updated about the customers’ strategic plans and goal progression.
• Perform other duties as assigned.

Requirements

• A bachelor’s degree is preferred
• At least 6 years of sales experience with a demonstrated record of creating, maintaining, and growing outstanding client relationships.