Work within a large enterprise environment managing, securing and improving the Aviation Loyalty End User Experience
Design, build, secure and maintain technology services to high operational standards
Collaborate with Technology Leadership team, influencing strategy, architecture, roadmaps, and execution
Proactively identify solutions that enable productivity gains and deliver business outcomes
Work with vendors and EUX support team to solve complicated technical problems
Drive technology transformation, efficient processes and easy to manage solutions
Lead Microsoft 365 EUX solution design and adoption, focusing on AI Enablement
Stay up to date on Microsoft’s evolving technology roadmap
Drive the transition from legacy device management (SCCM) to modern Intune device management
Provide deep expertise in EUX-related security and governance capabilities.

Minimum 10 years of enterprise EUX/Modern Workplace experience
Proven experience leading EUX change
Strong understanding of Microsoft 365, with emphasis on: M365 Copilot, Copilot Studio and Azure based AI capabilities
EUX productivity tooling, including core M365 services and Power Platform
Azure and Entra ID for infrastructure, application, and identity management
Hands-on experience with Intune and modern endpoint management
Deep knowledge of End User Computing (EUC) & EUC focused security controls
Excellent capability in scripting, particularly with PowerShell and Microsoft Graph API
Robust understanding of Microsoft’s enterprise technology direction and roadmap.

End User Experience Technical Lead

Key skills