Facilitate and handle all administrative tasks during the hiring and onboarding process
Create candidate profile pages in preparation for client endorsements, which includes video profile coordination, profile creation and following up with requirements
Advise candidates of all necessary pre-employment requirements such as BYOD specifications, extending and receiving signed offer letters, initiating background check requests, etc.
Ensure all new hires receive their New Hire Onboarding details such as their welcome email and company credentials
Coordinate with candidates for pre-employment medical exam steps
Monitor and track the progress of all necessary steps during the hiring and onboarding process of each candidate or new hire
Assist with sourcing or other tasks as needed
Collaborate with other departments as needed to support talent acquisition efforts
Adhere to company policies and procedures
Meet or exceed performance targets for related KPIs
Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules
Collaborate with other departments as needed
Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
Perform other duties as assigned

Prior experience in Talent Acquisition or equivalent, preferably in the call center or staffing environment
Strong communication skills, both verbal and written
Strong understanding of hiring processes, best practices and organizational skills
Strong problem-solving skills
High attention to detail
Ability to work in a fast-paced environment and multi-task
Proficient in using an applicant tracking system (ATS)

Talent Acquisition Coordinator

Key skills