Develop and deliver impactful sales training and coaching programs on Elavon's products and/or services for our Merchant Service Providers (Independent Sales Organizations)
Train clients on Elavon’s processes, procedures, products and services over the phone, through web based trainings and through onsite client trainings
Utilize a CRM to manage client relationships
Gain deep insights into the client’s organizations, culture and performance in order to deliver high quality, meaningful training experiences
Conduct onsite partner meetings and quarterly classroom trainings for partners in Knoxville, Tennessee or other Elavon locations when travel is permitted
Create new training presentation and update existing decks
Maintain open lines of communications with clients during the training phase of their partnership with Elavon

Bachelor’s degree, or equivalent work experience
Typically eight to 10 years of related experience
Valid passport, this position would be traveling to Canada to train new partners estimated around 4-6 times a year
Considerable knowledge of assigned business line or functional area
Strong organizational and analytical skills
Thorough knowledge of project management
Ability to identify and resolve exceptions and to analyze data
Demonstrated leadership skills
Experience using Articulate 360 and Learning Management Software (LMS)

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Partner Training Manager

Key skills