Leading the design and evolution of Target Operating Models for large, complex programmes
translating strategy into clear, actionable structures and ways of working.
Working with senior stakeholders to define how teams, systems, and governance align to deliver programme outcomes effectively.
Supporting the TOM Lead to develop and refine our in-house TOM frameworks, tools, and methods
helping set the standard for how we deliver enterprise design.
Coaching and upskilling colleagues in TOM design and deployment, building capability across our wider consulting teams.
Bringing fresh thinking and lessons learned from live programmes to improve how we deliver transformation across the business.
Driving clarity and alignment in a complex programme with multiple stakeholders, each with different priorities and perspectives.
Translating strategic objectives into practical, actionable operating models that work in practice across large-scale, high-stakes programmes.
Work on operating models that are central to our client offerings
influencing multiple opportunities over time.
Deliver an operating model for a high-profile, complex programme that has real national strategic impact.

Bachelor’s degree (2:1) or higher in a related subject (e.g. Business Analytics, Business Management, Business Information Systems, Supply Chain Management, Operations Management or Logistics) or equivalent experience in a related role.
Experience working as a Business Analyst
Well-developed core consulting skills, e.g. research, analysis, presentation and attention to detail
Exceptional interpersonal skills and client/customer service
Aptitude to grasp new concepts and produce effective outputs/results
Exceptional problem-solving skills and a growth mindset – an analytical, innovative, and creative approach
Good written and verbal communication skills
A strong work ethic with an ability to be self-directed and be an independent contributor to the team
Ability to structure and manage intensive workloads
Ability to lead teams
Knowledge of the Microsoft Suite, specifically Word, Excel, and PowerPoint
A worthy team player dedicated to contributing toward the outcome desired by the team and the business
Successful candidates must be prepared to apply for and pass security clearance before they are appointed

Generous leave package 26 days of annual leave (including your birthday!) plus UK bank holidays
increasing to 27 days after three years, and 28 after seven years
You’ll also get five extra days for your five and 10-year anniversaries
Additional leave for members of the Reserve Forces and CFAV.
Private medical insurance Provided once you’ve completed your probation.
Recognition and rewards £1,000 referral bonus for successful hires
Performance-related awards
Milestone and life-event hampers to celebrate life’s big moments
Development & learning Annual training week abroad
Funding for qualifications that benefit both you and the business
Travel & wellbeing Cycle to work scheme
Discounted travel through funded railcards
Pension Our pension provider is NOW Pensions, pension contributions are 3% employer and 5% employee

Senior Consultant, Op Model

Key skills